1 reviews | Active since Aug 2018
Terrible Service
Terrible service from the Mall@Carnival branch, every single time we go there, there is no cold drink available only slush puppy or water, the service counters has maybe 2 staff members assisting, the ques are a nightmare. This branch will not see us again!!!
Dear Cornelia,
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department.
They are always looking for customer feedback that will help them to improve on inefficiencies, and your feedback will go a long way in guiding them on this exercise.
Kind Regards,
Ster-Kinekor
Dear Cornelia,
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department.
They are always looking for customer feedback that will help them to improve on inefficiencies, and your feedback will go a long way in guiding them on this exercise.
Kind Regards,
Ster-Kinekor