Terrible service

<p>On 11/04/2017 we went to mall@carnival ster kinekor, first the card machine didn't work where you pay for the tickets, they had no cold drinks we had to buy from the shop next door and they refused to give us a cup with ice then the printer did not work as they had no paper to print the receipts, the cinema next to ours had sound so hard that we could actually hear what was happening in the cinema next door instead of hearing only our movie. The toilets were disgusting. The ladies bathroom were closed with a huge movie display without any excuse given and the men's bathroom had broken soap dispensers. The cinema was really not that busy but at the station where you get the sprinkle for the popcorn it was filthy. This is not the first time that we had a bad experience there. Please sort out your cinema and your staff.</p>