AK
Ahmed K

1 reviews | Active since Oct 2015

03 Jan 2017, 09:37

Terrible Service

<p>Refer below for the movie that was booked for 25 Dec 2016. When we arrived at Ster Kinekor @ the Zone we were informed by Ster Kinekor staff that people could sit anywhere. Unfortunately for us our seats that were booked were taken & most of the cinema was full & we ended uo with terrible seats in front. We were extremely upset with this service as we booked for 6 people. In addition there is always a problem getting the kids vtality benefit which is free, when booking online or telephonically</p> <p> </p> <p>Hello riyaz<br />Thank you for choosing Vista Cinemas! Your reservation details are listed below. We hope you have enjoyed using the Vista Online Ticketing System. Enjoy the movie!</p> <p>Booking number:<br />66055<br />Booking ID:<br />WMQC9Z7<br />Pickup Comments:<br /> <br />Cinema:<br />THE ZONE @ ROSEBANK 1-10<br />Movie:<br />DANGAL<br />2D<br />Date:<br />Sunday, 25 December 2016<br />Time:<br />14:15<br />Tickets:<br />4 x Vitality (R 160,00 - B3, B4, B5, B6)<br />2 x Full Price (R 142,00 - B7, B8)<br />Booking Fee:<br />R 21,00<br />Ticket Vouchers Used:<br /> <br />Food and Drink:<br /> <br />Total Payment:<br />R 323,00</p>

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply26 Jan 2017, 20:55
Official


Please accept my sincere apology on behalf of our cinema. I am very sorry to learn about your experience at the cinema we will forward a complaint to the regional manager at the cinema.