nN
nieuwoudtriaan N

1 reviews | Active since Dec 2016

30 Apr 2017, 14:35

Terrible movie experience Ster-Kinekor Irene Village Mall

<p>Like we all know too well, a movie became one of the more expensive outings one can commit to on the selected few days of the year, at the risk of sounding like a spoiled brat, I feel it necessary to put it out there. We bought 4 movie tickets, the machine gave us 3, initially I did not think that this was a big issue, as the receipt said 4, this was clearly a massive issue, as the Ster-Kinekor employee refused to let the 4 paying individuals in. 2nd problem, a movie without slush puppy is simply not a movie... According to the "helper" behind the till, they refilled all 5 machines simultaneously, and therefore the outlet did not have any slush puppy on offer, when I said that this is pure mismanagement, the employee said that’s just the way it is, unacceptable... For a public holiday at least. Next was Wiskers, again, out of stock, smarties... Again out of stock, and each time, the smirk on this unknown employee’s face grew bigger.</p> <p> </p> <p>Ster-Kinekor, I suggest a visit and a thorough audit to the Irene Mall outlet, you guys charge the population copious amounts to watch a simple movie, we expect standards.</p> <p> </p> <p>Hope to hear from you soon.</p>

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply21 Jan 2018, 13:17
Official

We apologise for the inconvenience caused and for the bad experience you had from one of our cinemas,we have escalated this matter to the relevant department and to the cinema manager . We