Terrible IT Dept and handling of a VALID complaint

Call me optimistic, but I thought that Ster-Kinekor, after allowing me to book and pay for 2 movie tickets for 5pm, drive an hour to George, buy their popcorn and raspberry slush puppy, only to be told that said movie had been cancelled earlier that day and that their IT dept was to blame for the booking....would AT LEAST offer me some free popcorn for my troubles. But no. Not. Even. 1. Kernel.<br> What a cheap skate, parsimonious, responsibility shirking company. Despicable and lacking in principle.After years of operating one would think you had an IT department that would operate with some level of competency and that when not, you would accept some responsibility and not allow your customer to foot the bill for your ineptitude!<br> Lynette, your email: \I have followed up with our IT department on this