Tebatso Mo***eng - the one person that sorted out the double payment

Early July when I tried to book a movie on the Ster-Kinekor website at the last moment there was an error. I needed to book again and money was deducted from my card twice. I mailed customer service in July with no response. Later I phoned the customer care centre and a helpful person seemed like she was going to help, but later she can't get anything done with her manager. Luckily I got hold of Tebatso Mo***eng who took time to understand the problem and got it sorted out after weeks of to and fro with the previous person and not being able to get hold of this manager that was never there. She sorted it out in a couple of days. I say Tebatso should be the manager in the customer services department. Thanks for turning a one star experience into a much better experience. I was on the point of vowing never to go to Ster-Kinekor again and Tebatso salvaged a client for you. Get more Tebatso and sort out the other kinks please.