1 reviews | Active since Jun 2011
Suggestion for Imax exclusive service
I received a response from the manager at Capegate Sterkinekor to apologise for my recent complaint which I do appreciate. But even though she has apologised for the short staff, I am still left uncertain and have no guarantee that upon arrival at the Imax I will have to wait in a long extended queue for food again. <br> <br> I have a suggestion as end of the month another big movie will be screening at the Imax, I would like to suggest that Sterkinerkor convert the coffee area in the Imax section into a food counter specifically for Imax clients. Its a big area and wasted space and could be used in the same way Prestige does. We never have any problems at Prestige and enjoy the fact that we can order exclusively when going to Prestige. They should apply the same policy that only Imax clients can enter this area with their tickets - same as Prestige.<br> <br> I am really 2 minded to attend another movie at the Imax because of the delayed services but dont want to miss the quality of the Imax viewing. As I have said in my previous complaint, we travel quite a distance as we come from the Southern Suburbs and try to get there early enough to avoid the long queue. Or move the Imax to a central place.
We apologize for the inconvenience caused to you.
Your complaint has been forwarded to the relevant department who will revert back to you soon.
Regards,
Ster-Kinekor
We apologize for the inconvenience caused to you.
Your complaint has been forwarded to the relevant department who will revert back to you soon.
Regards,
Ster-Kinekor
