JC
Johan C

1 reviews | Active since Aug 2015

28 Jun 2018, 14:50

SterKinekor Mimosa Mall Bloemfontein. Shocking service. Shame on you.

No Coke Burnt popcorn No lighting in the cinema when entering. Totally dark. Went to manager to complain and she shrugged her shoulders. Asked het name she refused to give it to me. She is blond lady with glasses. Does she really think I wont find out her name? This was SterKinekor MIMOSA MALL in Bloemfontein.

0
Replies (1)
Ster-Kinekor
Ster-Kinekor's reply28 Jun 2018, 15:43
Official

Dear Johan,

Thank you for taking the time to contact us to share your experience.

We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.

Your feedback has been escalated to the relevant department, you should be contacted within 24 hours.

Kind Regards,

Ster-Kinekor