Sterkinekor does not take customers into consideration
Ster Kinekor I have waited 3 months for e your response to CAS-182767-M5K7J9. Sterkinekor promised to contact me regarding the above case numver and then nothing. Everytime I go to one of their cinemas. They never have the aircons on. Should you ask a staff member on 1 occasion I was told to buy a cold drink they cant put the AC below 26degrees. From what I understand the moderate temperatures for public areas is 21-23 degrees. NOT 26. I got lucky at Cradlestone and a kind manager switched the AC on. IMAX Mall of africa Aquaman. They cooked us inside that when we walked out it was a relief. Why do you punish us Ster Kinekor? Your sound systems are below average. Popcorn stale half the time, yet charge us such high prices. I am waiting for a response as to why you treat customers so badly? This is our hard earned money being wasted on having a bad time out and its a regular occurrence.
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor