NM
Nompumelelo M
1 reviews | Active since Jun 2018
22 Jun 2019, 07:56
Sterkinekor bad service
On 30 April 2019 I have booked 2 movie tickets online for Bay West, tickets came back written Boardwalk and yet there is no Sterkinekor in Boardwalk. I could not be allowed to watch the movie I booked for in Bay West I immediately logged a call and could not get help, I then sent an email till this day I have not received my refund even though I have been submitting all the required documents.
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Replies (2)
Ster-Kinekor's replyOfficial
22 Jun 2019, 10:40 Good Day Nompumelelo
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Ster-Kinekor's reply22 Jun 2019, 10:40
Official
Good Day Nompumelelo
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
NM
Nompumelelo M's updateReviewer Update
07 Aug 2019, 05:05Hello,
I still have not received my refund from Sterkinekor after making a number of calls, sending emails with proof of payment and my credit card statement.
Please help I need my refund.
Thank you
I still have not received my refund from Sterkinekor after making a number of calls, sending emails with proof of payment and my credit card statement.
Please help I need my refund.
Thank you
NM
Nompumelelo M's update07 Aug 2019, 05:05
Reviewer Update
Hello,
I still have not received my refund from Sterkinekor after making a number of calls, sending emails with proof of payment and my credit card statement.
Please help I need my refund.
Thank you
I still have not received my refund from Sterkinekor after making a number of calls, sending emails with proof of payment and my credit card statement.
Please help I need my refund.
Thank you