TG
Tabetha G

1 reviews | Active since Nov 2017

15 Oct 2018, 12:09

Ster Kinekor wrong movies time

They had a movie The Nun advertised at Forest Hill Mall for 12.00 and we drove all the way there for nothing, their only next showing time was at 18.00. No apology or anything when i mailed to say they need to fix up their movie time advertising with a screen shot of their wrong times, fuel is not cheap anymore :-( just a ÿes we heard you and we're sorry"would be nice, not an attitude of ZERO consideration given.

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply16 Oct 2018, 09:15
Official

Good Day Tabetha,

Thank you for taking the time to contact us to share your experience.

We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.

Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.

Kind Regards

Sterkinekor