IK
Ignatius K

1 reviews | Active since Aug 2017

05 Apr 2019, 14:00

STER KINEKOR WORST MOVIE HOUSE IN SOUTH AFRICA

Poor service. Worst movie house in the country. Booking Avengers Endgame Premiere Tickets revealed severe ineptitude on their part with lack of servers to handle the OBVIOUSLY large load to be expected with such a premiere launch. Was this your 1st rodeo Ster Kinekor?#

to add major insult to injury they tried the blame it on FNB, but their own systems were bringing up errors and loading forever..nice try though Ster Kinekor ;)

so..i did not get my movie tickets for Endgame on the 25th and was promised a refund.. within 48 hours ..

i then phoned and after a 15 minute hold was informed it would take an additional 6 days bringing my total waiting time to get my money back from 2nd April booking to 10th of April for a total of .... 8 DAYSSSSS!!! FROM 48HRS ( their policy ) TO 8 DAYS WAIT!!

disgraceful and pathetic service.

I WILL BOYCOT YOU TILL MY LAST BREATH! HELLO NU METRO FOR CHEAPER PRICING AND GOODBYE STER KINEKOR FOR ****TY SERVICE..

0
Replies (1)
Ster-Kinekor
Ster-Kinekor's reply07 Jun 2019, 15:22
Official
Good Day 

Thank you for taking the time to contact us to share your experience.

The SK team apologises for the late response and the inconvenience caused.

Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours. 

Kind Regards 
Sterkinekor