EE
Erica E

1 reviews | Active since Jan 2018

28 Apr 2018, 09:59

Ster-Kinekor website pathetic: Impossible to use

The Ster-Kinekor website is shocking!!! You choose a cinema, then you select a movie. Then it takes you to the booking section, and there is no way to click on the movie to check what its about. So you have to leave the Ster-Kinekor website, google the movie, get the info about the movie, go back to the Ster-Kinekor website and book. As a result I booked for a different movie at Nu-Metro. Ster-Kinekor should learn from Nu-Metro how to make a website friendly and easy to use.

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply30 Apr 2018, 09:06
Official

Dear Erica

Thank you for taking the time to contact us to share your experience.

We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.

Your feedback has been escalated to the relevant department, you should be contacted within 24 hours.

Kind Regards,

Ster-Kinekor