Ster Kinekor Website and Gateway Mall

<p>Your website does not work, it keeps having issues when trying to book tickets - forcing us to drive to the ACTUAL cinema.</p> <p>Upon arriving, there is always never a staff member around or clued up to assist.</p> <p>Your Pizza Staff at Gateway Mall in Umhlanga are the worst I have seen ever.<br />On Sundays, there's Never ICE for drinks?<br />You have to BEG for a ****** "FREE or COMPLIMENTARY" box that carries your drinks... I know its free because it says so on the slip when we Purchase.<br />The staff make it OUR PROBLEM when they run out of boxes and expect us to carry all the stuff and stand in the queue and ask upstairs... YOUR STAFF, YOUR WEBSITE... gosh... its like you guys dont give a S H I T about any customers...</p> <p>Its sad, from the best Movie thearter experience you guys have turned into a Nightmare...</p> <p>I have to wait weeks on end for refunds, pay full price when i am supposed to get discounted... I really wonder if you have Senior management at all??<br />Corporate Strategy?<br />Client service...</p> <p>Your Phone App is even worse...dont get me started.<br />Why not close up all these things... open up a small tuck shop, sell your stale popcorn, warm cold drinks and sell us some Checkers packets to carry all that stuff!!</p>