AN
Andries N

1 reviews | Active since Dec 2017

08 Jun 2019, 16:08

Ster kinekor website and app suck

Srer kinekor, sucks!! On the website you only get 38 seconds to do your booking then it times out. You cant create a profile to save your membership cards. I tried 4 times to book online but cant do it before it times out. The app gives you 10 minutes, dhu, but when you enter your credit card details the app goes blank. Ive now struggeld for 2 hours trying to book tickets and still couldnt do it. Surely they have the money to create a decent website and app considdering the price you pay for movies these days?? They do not considder customers and their experience at all. They can take their movie tickets and shove it where the sun doesnt shine, im done with them!!!

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply08 Jun 2019, 16:33
Official
Good Day, Andries

Thank you for taking the time to contact us to share your experience.

We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion. 

Kind Regards 

Sterkinekor