RJ
Riaan J

1 reviews | Active since Dec 2016

15 Aug 2019, 10:27

Ster-kinekor Tygervalley Mall

Not happy with Ster-Kinekor Tygervalley Mall. The only thing good at that kinekor, is some of the staff are friendly and go out of their way to assist us. This is NOT something a company can teach you. You either have it in you or you don't. If I was them, I would look for a company that appreciate me and everything I do for customers. Modie Selesho deserves much more than she gets and I pray that she finds it. She really made the movie great, not the movie or the franchise. The toilets and basins in Ster-Kinekor tygervalley mall are bad and breaking out of the walls. Even the wall paper hangs away from the wall. Do you understand why I don't purchase from the kiosk. I don't think I will visit your kinekor at Tygervalley ever again. If it wasn't for the kind service of Modie Selesho, I would not have watched a movie there. Understand Management, that a "no complimentary" should be put on every movie that doesn't allow complimentary tickets or free movie tickets. Every time I get there this does not show and I am told its a "no complimentary" movie. Modie Selesho went out of her way to assist me.

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply19 Aug 2019, 10:03
Official
 
Good Day Riaan 

Thank you for taking the time to contact us to share your experience.

We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion. 


Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours. 

Kind Regards 
Sterkinekor