1 reviews | Active since Mar 2014
Ster Kinekor Taking My Money
On 17 December 2014 I purchased two tickets at the self-service kiosk at Ster Kinekor Sandton City. The amount debited from my account was R173.80. I have not been back to Ster Kinekor since this time, however on January 12 2015 the amount of R173.80 was debited from my account again, and reversed the following day.<br> This amount has now again been debited as of 10 February 2015 and has not yet been reversed. I need this debit reversed immediately, and I need Ster Kinekor to stop debiting my account every month for tickets that were paid for in December.<br> <br> I called the call centre last week on 11 February and was told to send the details by email to [Email Removed] which I did. I have still not heard anything. I called back today and was told I would have to actually go back to Sandton City to get this sorted out. There is not even a direct line to call and speak to a manager there. I refuse to waste my petrol driving there to get my money back. Sort this out and stop taking money out of my account every month.<br> <br>
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Due to circumstances beyond our control this complaint could not be attended to. Should you still require assistance, please feel free to contact us at ***/***(MOVIES)
Thank you for taking the time to contact Ster Kinekor, your feedback is important.
Due to circumstances beyond our control this complaint could not be attended to. Should you still require assistance, please feel free to contact us at ***/***(MOVIES)
