LB
Llewellyn B
1 reviews | Active since Feb 2019
13 Feb 2019, 12:51
Ster-Kinekor *****s money
My wife cancelled our online booking tickets and we are still waiting for any response or feedback with regards to a refund! ??? She has sent numerous e-mails, yet no response either via e-mail or Facebook
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Replies (2)
Ster-Kinekor's replyOfficial
24 Feb 2019, 11:19Good Day Llewellyn,
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Kind Regards
Sterkinekor
Ster-Kinekor's reply24 Feb 2019, 11:19
Official
Good Day Llewellyn,
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Kind Regards
Sterkinekor
LB
Llewellyn B's updateReviewer Update
24 Feb 2019, 15:04Really????? Its been more than two weeks after my initial complaint and YET AGAIN NO REFUND!!!!!!! You keep 'escalating' and payment will be within 72 hours, 3 times in a row now!! Well, sorry if we have lost all belief in your lies
LB
Llewellyn B's update24 Feb 2019, 15:04
Reviewer Update
Really????? Its been more than two weeks after my initial complaint and YET AGAIN NO REFUND!!!!!!! You keep 'escalating' and payment will be within 72 hours, 3 times in a row now!! Well, sorry if we have lost all belief in your lies