CM
Candice M
1 reviews | Active since Jan 2019
01 Jan 2019, 15:46
Ster kinekor- *****s
Ster kinekor has the worst customer service ever. They are refusing to give me my money back. They expect me to give them a copy of my bank statement for auditing purposes. Seriously, they are not a financial institution. I am outraged by this lack of communication. It has been a month and still have not received my money for tickets which I have not received. They are really not helpful. Nobody should purchase tickets from their website. They will not give your money back.
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Replies (1)
Ster-Kinekor's replyOfficial
09 Feb 2019, 13:34Good Day Candice,
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to
do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to
do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Ster-Kinekor's reply09 Feb 2019, 13:34
Official
Good Day Candice,
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to
do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to
do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor