HEMT
Hannes En Mandy Taljaard
1 reviews | Active since Nov 2018
13 Aug 2019, 13:24
Ster-kinekor should be changed to Disgrace-kinekor!!
Ster-kinekor in Vaal mall has no idea what the meaning of customer service is!! I missed roughly 15 minutes of my movie because I was standing in the refreshment queue for more than 45 minutes. The staff member treats you as if they are doing you a humongous favour to allow you to step foot in their cinema!! absolutely rude with no customer service. I can see why river-square Ster-kinekor closed down........Then to top it all off you phone the customer care line and speak to an even more *********** rude staff member called Thabo. It's a disgrace Ster-kinekor!!!!!!!
Helpful (0)
Replies (2)0
Replies (2)
Ster-Kinekor's replyOfficial
21 Aug 2019, 16:12Good Day Hannes T
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Ster-Kinekor's reply21 Aug 2019, 16:12
Official
Good Day Hannes T
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
HEMT
Hannes En Mandy Taljaard's updateReviewer Update
23 Aug 2019, 11:14Hi
No one has contacted me as yet, just another example of what you think of your customer's.
No one has contacted me as yet, just another example of what you think of your customer's.
HEMT
Hannes En Mandy Taljaard's update23 Aug 2019, 11:14
Reviewer Update
Hi
No one has contacted me as yet, just another example of what you think of your customer's.
No one has contacted me as yet, just another example of what you think of your customer's.