NB
Nicole B

1 reviews | Active since Jan 2018

20 Apr 2018, 08:56

Ster kinekor. Shame on you.

I purchased two movie tickets with my smart shopper points. I was unable to use the tickets due to illness. They refused to refund my points. Not even to charity. You make me sick.

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Replies (3)
Ster-Kinekor
Ster-Kinekor's reply20 Apr 2018, 14:09
Official

Dear Nicole

We thank you for bringing the matter to our attention.

Your feedback has been escalated to the relevant department, you should be contacted within 24 hours.

Kind Regards,

Sterkinekor

NB
Nicole B's update20 Apr 2018, 14:13
Reviewer Update
Thank you for your quick response.
NB
Nicole B's update21 Apr 2018, 19:23
Reviewer Update
I'm sorry I know that you you have tried to contact me to rectify the situation. I have been unavailable please try contacting me again.