Ster Kinekor *******

I have been ********** by the Ster Kinekor, who's App has been USELESS for years, as has their "website"...& I use inverted commas on purpose because their online booking system is right out of the Dark Ages. I tried to book online using the App, & when I got to payment screen it took my card details and then the system freezes. The seats show as allocated but the booking is not confirmed. I tried the same thing using a different card, and the same happened. I tried calling the call centre and the took my card details which went through but no seats were booked as their system also went down, and they told me to try via the "website" online...not the app, now the 4th attempt! When I got my bank statement I was shocked to see they had charged me for 4 separate bookings. I have been battling with them and the bank to get a refund ever since, unsuccessfully! They are a *******, and their systems have been TERRIBLE for years! Not sure what the CIO gets paid for (if they even have 1)