AL
Anchen L

1 reviews | Active since Mar 2018

28 Mar 2018, 16:51

Ster-Kinekor poor customer service(Discovery Vitality)

I recently emailed Ster-Kinekor to enquire help regarding with the Discovery Vitality benefit. Not only do I get no response, but it's been almost 2 months and I've still received no feedback, even after emailing them a second time to try and follow up what the problem may be.

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Replies (3)
Ster-Kinekor
Ster-Kinekor's reply09 Apr 2018, 09:24
Official

Dear Anchen,

We thank you for bringing the matter to our attention.

Your feedback has been escalated to the relevant department, you should be contacted within 24 hours.

Kind Regards,

Ster-Kinekor

Ster-Kinekor
Ster-Kinekor's reply09 Apr 2018, 09:24
Official

Dear Anchen,

We thank you for bringing the matter to our attention.

Your feedback has been escalated to the relevant department, you should be contacted within 24 hours.

Kind Regards,

Ster-Kinekor

Ster-Kinekor
Ster-Kinekor's reply09 Apr 2018, 09:25
Official

Dear Anchen,

We thank you for bringing the matter to our attention.

Your feedback has been escalated to the relevant department, you should be contacted within 24 hours.

Kind Regards,

Ster-Kinekor