Ster kinekor Parow complaint

Good evening,

I just got home from the cinema after watching night school.

Firstly I spent a R200 on the worst service ever. After standing in a queue for 45min to buy a ticket because your self service ( 4 or 5 device) are not working since last week, yes I know because I watched a movie last week as well.

Last week I was given club cards and was told I can come and watch movies today 2 Oct 2018 at half with this "damn" club cards. I bought 4 tickets had 3 club cards, 2 I was given by Parow branch does not work. I ended up paying full price for 3 tickets and half price on the 4th one.

You have writing that by 4 ticket and pay for 3!!!

so why did I pay more after I was only supposed to spend R127.

I then get told I need pay full amount like it's my fault your ****ty cards didn't work.

What is more frustrating is that after a 45min wait your staff came to tell +30 customers that they can buy ticket at the popcorn counter. I had my gf go buy popcorn to save time but no notice to say "did you know you can pay for your movie ticket here" and we missed 30min of the movie because of your ****ty service.

The funny part is that when I got to the counter next to the last till (to the left of the counter) the was a freaken A4 notice that says to us "your customers" we can buy tickets at the popcorn counter, like we can see or smell this ****.

If you think I'm bull ****ting check your cameras you have there and I sat at g4-7 cinema 7.

Waste my money, petrol and my time. Never again will I support Ster Kinekor.

P. S FIX YOUR **** (self service kiosk) AND GET PROPER MANAGEMENT!

Kind regards, Darren