1 reviews | Active since May 2018
Ster Kinekor online payment
I bought 3 tickets on the 30th of July for the girls night out to the value of R453.00 there was a problem on the website and I had to go back a step and do over again details of credit card. Only one of the credit card payments were processed and successful on the site payment. Now the transaction went off twice on my credit card. I did phone ABSA and they said Ster kinekor must reverse the one amount. I am still waiting for that to happen. I have sent them an email to Sandton but no reply as yet
Dear Laurika,
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within 24 hours.
Kind Regards,
Ster-Kinekor
Dear Laurika,
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within 24 hours.
Kind Regards,
Ster-Kinekor