FK
Fanie K

1 reviews | Active since Mar 2018

01 Mar 2018, 12:24

Ster-Kinekor Online booking system *****s your money!

I booked 2 tickets online with Ster-Kinekor at the start of February 2018. The tickets were debited 3 times from my bank account. I complained on the Ster-Kinekor website, where after Ster-Kinekor promised on the 8 February via e-mail that I would be refunded. I forwarded them the necessary information for the refund. Till today NO REFUND, ZERO COMMUNICATION. I followed up via email on the 20 February 2018, with no response from Ster-Kinekor. YOU SUCK!

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply01 Mar 2018, 13:58
Official

Dear Fanie,

We thank you for bringing the matter to our attention.

Your feedback has been escalated to the relevant department, you should be contacted within 24 hours.

Kind Regards,

Ster-kinekor