CL
Chandre L
1 reviews | Active since Mar 2019
25 Apr 2019, 09:56
Ster-Kinekor Not Refunding
After attempting to book tickets for Avengers Endgame three weeks ago. The money was taken off my account but i was never giving my tickets. I have emailed Ster-Kinekor 6 times with regards to trying to get my money back. I have messaged on your Social Media and have not gotten any response. It has been three weeks and still have not got my money back.
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Ster-Kinekor's replyOfficial
08 Jun 2019, 16:50Good Day Chandre
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Ster-Kinekor's reply08 Jun 2019, 16:50
Official
Good Day Chandre
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor