Ster-kinekor - No respect for Customer

The Ster-Kinekor online booking system crashed 3 weeks ago when the avengers movie was opened for bookings.The payment we made was processed but the tickets where not booked.

We called multiple times over the past 3 weeks trying to receive a refund but instead we where given false updates and thrown around in endless loops . We feel ****** and disrespected.

I am greatly saddened and disappointed at the customer service we received and would not advise anyone to trust their online transactions nor customer service. Going forward, I would rather stream instead of supporting this movie house , as they clearly have no tact with customer issues.

Netflix...here we come :)