tT
thomaswagnert T

1 reviews | Active since Oct 2016

23 Dec 2016, 09:53

Ster Kinekor Musgrave Service

<p>Last night my girlfriend and I went to watch ********s Creed at ster kinekor Musgrave centre Durban. We stood in the queue for over 30 minutes waiting to get served our popcorn & cool drinks, So not only were we late for our movie, the popcorn was cold & stale. I complained to the person serving us asking why do they have 8 Tills to serve people but there is only 2 working, she just said to me don't ask me I just came from her break. This is appalling service & I am honestly disgusted in this.</p>

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply31 Jan 2017, 15:53
Official


Please accept my sincere apology on behalf of our cinema. I am very sorry to learn about your experience at the cinema we will forward a complaint to the regional manager at the cinema.

Kind Regards