1 reviews | Active since Jan 2017
Ster Kinekor movie stopped playing in the middle of screening
Went to watch Avengers Infinity war at Irene Village mall the 26th of April.
This was the opening night of a highly anticipated movie. Unfortunately when te movie was about 30minutes in the movie just stopped. The operator then got the movie playing again but then the sound was behind what happened in the video. It wenf on like this for about 5 minutes... Ruining parts of the movie for the whole cinema.
Extremely dissatisfied and do not want to use this theatre again.
Dear Armand,
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within 24 hours.
Kind Regards,
Ster-Kinekor
Dear Armand,
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within 24 hours.
Kind Regards,
Ster-Kinekor