GP
Gadija P

1 reviews | Active since May 2016

11 Apr 2017, 22:37

Ster Kinekor - making their customers out to be *****

<p>Management of Ster Kinekor Parow are hypocrites that seems to make a living out of twisting their words. They say call center agents feeds wrong information to the public and creates expectations, when management, which should know better, does the same. It then turns out that they make their customers the *****</p>

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Replies (2)
Ster-Kinekor
Ster-Kinekor's reply02 Aug 2017, 16:57
Official

Dear Gadija Parker

Thank you for taking your time to communicate with us. We have every desire to address your needs and provide the best solution available to resolve the issue at hand and as soon as possible. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.

GP
Gadija P's update02 Aug 2017, 17:43
Reviewer Update

Omw. 4 months later. Evident of the customer service one receives at the cinema itself