Ster Kinekor is like one of our SOEs

Ster-Kinekor is now being run as badly as our government with rules and systems that make no sense whatsoever. They have recently introduced a policy where snacks can only be purchased when you buy your tickets. What this means is that, if you don't know what you want at this point, you simply can't have it. Are these guys in business to offer a great customer experience and make money in the process or just to make life awkward. To make matters worse, try and book online which is a horrible experience in its own right (the web developers should be shot). You again can only purchase your snacks with your ticket but this time the options are limited to few combos and that's that. If you'd rather just have a popcorn and a bottle of water, tough, no can do. Not only is the experience unpleasant but they must be losing a stack of revenue by simply introducing stupid systems. And I'm sure you cost some people their jobs in the process. Well done. You guys must have inherited some senior managers from SAA or the post office or some other useless government department who only know how to spoil the customer experience. Please guys. Wake up! This is not complicated. You're in the business of entertainment and I'm sure you have shareholders who want a return on their investment. Don't dream up stupid business processes that chase away customers. I, for one, would rather go to Nu Metro. Interestingly, I don't see responses to people's posts on this platform so maybe you just don't care.