bB
blulamufia B

1 reviews | Active since May 2016

01 May 2016, 15:25

Ster Kinekor George Garden Route Mall

Service was very poor. Where to stand in line to purchase refreshments, or which counters are open are not clearly marked so the staff are rude by ignoring customers. The way they work as if they don't really want to work and how they treat customers indicates poor management. It would be great if head office could send someone to inspect the way the Garden Route Mall operates, its a black mark on a name of a company that has a good name in most other cities.

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply10 May 2016, 08:36
Official

Thank you for taking the time to let us know about your experience.

Your complaint has been escalated to the relevant department for resolution and feedback.

Kind regards,

Ster-Kinekor