SG
Stephan G

1 reviews | Active since Jan 2017

05 Jan 2017, 09:12

Ster-Kinekor Gateway

<p>I'm on Holiday in Umhlanga where we went for a movie at Gateway on the 4th of January 2017. We stood in 3 diffent lines for almost 2 hours, but this is all still good. after getting beverages we stood line for the movie, at the front we were told the cinema changed to 15, get there and the cinema is a lot smaller than the original one with even less seats. The employee advised us to sit anywhere, after the movie started we realised that this is now only 2D after we have payed for 3D. A lot of people didn't even get seats as is was too full. Horrible experience I will never go back there again.</p>

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply25 Jan 2017, 20:08
Official

We apologise for the experience you had at 1 of our cinemas. We going to closely look to this case .