LH
Lynn H

1 reviews | Active since Feb 2015

14 Feb 2015, 17:08

Ster kinekor Eikestad

We went today to watch a movie, when we got there was load-shedding. Means no movie. Waited for more then an hour for the power to be back on. When we finally got our ticket we waited to get some popcorn. We waited more than 40 minutes!!!!! There were only 2 registers open. Did ask if they would open 1 or 2 more but got a reply that it is Eskoms fault. That has nothing to do with Eskom!!! They knew about it so they had time to figure out a plan. <br> They also said they would wait to show the movie until everyone had their beverages. Not true!! We did't see the first 10-15 minutes of the movie. Very disappointing...<br> And almost at the end of the movie they turn on the lights. <br> <br> I would like my money back. And the staff wasn't friendly at all, very disrespectful towards the people and blaming other people for their incompetence. Was always Eskoms fault that there wasn't enough staff to help the clients.

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply16 Feb 2015, 09:49
Official
Hello LynnSpock,

Thank you for reporting this. We apologize for the inconvenience caused to you.

Your complaint has been forwarded to the relevant department who will revert back to you soon.

Regards,

Ster-Kinekor