JP
Jacqui P
1 reviews | Active since Mar 2009
04 Apr 2019, 15:49
Ster-Kinekor doesn’t respond. Please help.
Hi, I don’t know what else to do to get hold of you guys in order to get a response. I have tried Facebook messenger, Twitter and your customer service mail box twice but no response.
It boils down to this.
I made a mistake I booked for Friday instead of Sunday online. Could I please ask for a cancellation of WR7BC5X and a refund. It’s IMAX tickets. I need a refund so I can book for Sunday.
Can someone please respond. I have been trying to communicate for three days with absolutely no response.
An email response is fine.
Kind Regards
Jacqui Potgieter
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Replies (1)
Ster-Kinekor's replyOfficial
07 Jun 2019, 12:55Good Day Jacqui
Thank you for taking the time to contact us to share your experience.
The SK team apologises for the late response and the inconvenience caused.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
The SK team apologises for the late response and the inconvenience caused.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Ster-Kinekor's reply07 Jun 2019, 12:55
Official
Good Day Jacqui
Thank you for taking the time to contact us to share your experience.
The SK team apologises for the late response and the inconvenience caused.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
The SK team apologises for the late response and the inconvenience caused.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor