JV
Jacques V
1 reviews | Active since Jan 2016
17 Dec 2018, 17:15
Ster-Kinekor Cresta is appalling
This is the second time in two weeks that we are watching movies at Ster-Kinekor at Cresta, Johannesburg, where the cinemas aren't cleaned when we go in. Aircons in the cinemas don't work properly and the electronic screens used to purchase tickets are not operating smoothly, lag considerably and are bothersome to work. And the manager is apparently too busy to talk to customers. Overall, Ster-Kinekor Cresta deserves 0 out of 5 stars.
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Ster-Kinekor's replyOfficial
06 Feb 2019, 15:35Good Day Jacques,
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Ster-Kinekor's reply06 Feb 2019, 15:35
Official
Good Day Jacques,
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor