Ster Kinekor Cape Gate is non-client efficient

Good day<br> <br> I would like to complain about Ster Kinekor Cape Gate.<br> I took a friend and my mom there on saturday evening for a movie. We dont do it much so when we did it it was totally unacceptable. <br> The assistant, Richard working behind the ticket counter is totally ******** and didnt listen to a word I said and after the whole ordeal laughing at this white woman performing because she is upset.<br> Firstly we said that we want to have seats together which was obvious but we want to pay seperately. He just couldnt understand that concept. In that time I swiped my bank card for one ticket already but because he struggled to understand we want to sit together I said I will pay the difference for the two tickets as well...then he was even more confused, then he called another assistant, somebody called Nomsi...something. Then they swiped my card again but for three tickets and they gave me a reinstatement tickets for the first R62 that was taken from my account but until now I havent received my monies back as yet. What if that was the only money I had in my account and this people is just having a bad attitude. Now I am phoning SK complaints dept and NO ONE is answering...how much longer?