STER KINEKOR BAYWEST terrible, shocking, disgrace

NOT WORTH A STAR BAYWEST STER KINEKOR WHAT A LETDOWN, PATHETIC SERVICE *FIRSTLY THE QUE AT THE KIOSK MOVES AT A SNAILSPACE *PAID IN ADVANCE AS PER COVID REG ONLINE FOR 1 X DOUBLE TAKE AND SMALL COMBO *GOT TO THE FRONT SORRY NO LARGE CUPS? OFFERED A MEDIUM WHICH WE DECLINED AS WE PAY OUR ARSSES OF FOR THESE COMBOS. THEN OFFERED 2 SMALL CUPS ...WTH DO THEY REALLY THINK 2 SMALLS MAKE A LARGE ? * THEN CHOICE OF SODAS AND SLUSH PUPPY WHICH WE WERE LOOKING FORWARD TO...SORRY SIR THE SLUSH PUPPY IS WATERY NOT ICED ENOUGH *** again? * THE POPCORN WAS PREPACKED AND COLD IN BROWN DOGGY BAG BAGS? SERIUOSLY ? THE WHOLE IDEA OF SPENDING OVER r500 IS TO GET THE FULL MOVIE EXPERIENCE now we had to have our popcorn prepacked, cold and in BROWN BAGS unbelievable * then we asked for butter salt = SORRY WE RAN OUT nnnnnnnnnnnnnnnnoooooooooo ways we could just laugh (we pay a small fortune with almost no variety to choose from) * We then asked for the manager which 2 of the tellers at the kiosk just ignored and laughed at us???????????? I went to the floor and a bm DID not even reponded to my question as the where the manager was, just walked off. * the cleaners with a mop and bucket called us back to check our tickets as we walked int o the cinema? really does the cleaners now check tickets? not like in the old days fancy dressed well mannered ticket checkers *** o and the sweets for the combos we had a top deck slap, astros (small) and mediium smarties to choose = for a deal of R180 surely the is better bigger options ** we loved loved enjoyed the move itself. * the floors by our feet 2nd row was so sticki and filfthy not even cleaned prior to our SING movie 18.15 * afterwards my daughter needed to go to the ladies - which also was a shocking state of affairs. THINK of the 7 - 2 was out of order (at least had signs on), 3 had NO TOILET PAPER (must be because the cleaners is checking tickets) no sanitiser in sight

THIS IS PEAK SEASONS and this is the way we get treated. unbelievable

pathetic all round unbelievable shocking for a first time ever for our 8 year old ---------- sadly a disgrace . She was so dissapointed as whe had to make a issue of everything WHICH is really not unfair form our side. WE PAID a small fortune just to be sooooooooooooooooooooo dissapointed.

sadly so many others were talking about this and just shooked their heads in disbelieve

no manager in sight, staff laughed at us when we asked for the manager