1 reviews | Active since Dec 2023
Ster kinekor
As always, they don't disappoint. So, I went to the one in Bedfordview this time. Walked into the movie theatre, realized the aircon is not working. Sat down a few minutes, then went out to report it, and went back in. Sat and waited 10 minutes. Went out again, questioned the air-conditioning issue again. So I was told they reported it, and they were waiting for the technician. Sooo, my question. In another universe, where the customer, who is PAYING YOUR SALARY, COMMUNICATION IS KEY. If I was in that person's position I would have went back to the relevant theatre and inform the patrons of the outcome of the complaint. Really? The week before I went to the Eastgate theatre. Had trouble swiping my loyalty card. Requested an *********** body standing there, *****ing oxygen for his assistance. Assisted me yes, but he redeemed my points on my loyelty card for a free ticket without asking my permission. Had to call the manager to turn the transaction around. They ate so apathetic. They ALWAYS treat you as if you are their ****ing servant. Pathetic. I belief Ster Kinekor is under business rescue. May be they should just ho bankrupt and get it over with. The lack of competition is never good.
