TM
Thabiso M
1 reviews | Active since Apr 2019
03 Apr 2019, 07:06
Ster-Kinekor App is a ****!!
I tried to buy tickets for Avengers Endgame but the App and website are so useless that they both just keep crashing right after I add my Vitality card number, to make matters worse it then blocks the vitality card as used meaning I now have to pay full price even though I never completed the booking, nevertheless I persist because all I want for my birthday is to watch the Pre screening with my wife but because Ster Kinekor's App is more useless than VCR machine, I find the tickets fully booked! Thank you Ster-Kinekor for ruining this experience for me.
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Ster-Kinekor's replyOfficial
07 Jun 2019, 10:52 Good Day
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Ster-Kinekor's reply07 Jun 2019, 10:52
Official
Good Day
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor