tT
tyleradammcdonald T

1 reviews | Active since Sept 2012

06 Oct 2018, 19:50

Ster kinekor app doesn’t work missing points no login

I can never log into my profile on the Ster kinekor app to view my points I have mailed Ster kinekor numerous times regarding this and no response

Every time I try to log in I can’t I try to put a new password and it never works

But when I check out booking movies online my information comes up

The app has never worked correctly I should have a excessive amount of points given how many movies I have booked through the app over the years but I fear I have none because of this no being able to log in problem

This is unacceptable Ster kinekor I watch on average 3 movies a month for the better part of 8 years you owe me huge amounts of points and I can’t see them to confirm or even use them

Pathetic service

0
Replies (1)
Ster-Kinekor
Ster-Kinekor's reply09 Oct 2018, 11:21
Official

Good Day Tyler,

Thank you for taking the time to contact us to share your experience.

We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.

Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.

Kind Regards

Sterkinekor