Ster-Kinekor: Accessibility Shouldn’t Be an Afterthought

Of all the franchises I’ve visited repeatedly, Ster-Kinekor consistently has the worst disabled bathrooms.

Time and again, the same issues: broken locks, filthy or unstocked toilets, no hooks for bags or medical equipment (which disabled bathrooms actually need more than standard ones), and doors that are nearly impossible to open without assistance.

I always call out these shocking conditions because it is unacceptable for such a large franchise to treat accessibility as an afterthought. Disabled people are not an inconvenience. We are your customers, and we deserve the same standard of dignity as anyone else.

On Friday evening at Cape Gate Ster-Kinekor, I once again struggled just to get into the disabled bathroom. The door was a battle to open, and the lock was difficult to use. That is not “minor inconvenience” - that is exclusion.

Ster-Kinekor, you need to do better. And the disabled community deserves better.