CK
Christopher K
1 reviews | Active since Jul 2019
28 Jul 2019, 22:46
Ster Kenikor N1 City Cape Town
Totally amazed at the level of service. Stood in a long line making the front as the movie I wanted to see's time start. To be told that I cannot purchase a ticket at the popcorn counter and need to stand in another line. There were no signs for this and I had to leave as I would not have made it to see the movie. Told the cashier that they will be loosing my business.
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Ster-Kinekor's replyOfficial
23 Aug 2019, 13:16Good Day Christopher
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Ster-Kinekor's reply23 Aug 2019, 13:16
Official
Good Day Christopher
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor