Sorry we can not help, to late, no service

We arrived for the 22 45 show.<br> Arrived at 22h50 as we are aware that the movie starts 15 to 20 in later.<br> Went up to where you get popcorn. <br> They said could not do tickets. .. to go to box office.<br> Did this only self service open... would not accept the card... we're then told to go up stairs to drinks counter manager can assist.... We were told on a rival sorry can not assist we are doing our cash up... \we have been here since 8am it is now we are doing cash up".<br> <br> This is not acceptable <br> Shaun Fahry"""