JP
Jeanine P

1 reviews | Active since Sept 2015

14 Sept 2015, 14:26

Son denied access at Leon Schuster movie

On Friday, 11.09.2015, my husband purchased three movie tickets to watch the new Leon Schuster movie with myself and our son (8 years old). We booked for the 6 o'clock movie and arrived at about 17:40. We decided to get the popcorn and cold drinks and then proceed to the cinema. When we handed over our tickets, the attendant refused us entrance because our son is not 10. The age on this specific movie is 10LP. I asked her what the P stand's for. She rep**** that it is for \parental guidance". I told her that we are the parents and my child is going to watch the movie under my supervision. She refused entrance. I asked her to call the manager. The manager also refused us entrance as they are not allowed to let anyone under the age allocated to the movie"

0
Replies (1)
Ster-Kinekor
Ster-Kinekor's reply16 Sept 2015, 11:25
Official
Hello jeaninepeo,

Thank you for reporting this.
We apologize for the inconvenience caused to you.
Age Restrictions of films are set by the Film and Publications board of South Africa and as an exhibitor we must abide by the law.
Your contact details have been given to our management team to get in touch with you to discuss your complaint further.

Regards,
Ster-Kinekor