1 reviews | Active since Oct 2016

30 Oct 2016, 17:50

Sleeping at peak time

<p>Peak time on a Sunday - long queue, on pay station open, staff absent. Having reached the front of the queue I am told my eBucks bought vouchers do not qualify for Vitality discounts. So now they simply gave me tickets wheras I bought enough vouchers for tickets, pop-corn, etc.</p> <p>To finish of I am told I must buy 3D glasses in the pop-corn queue which off course I now did not have to use since I had no pop-corn vouchers. Sothere I am standing in another queue to pay for glasses.</p> <p>How to annoy your customers.</p>

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply31 Jan 2017, 17:30
Official

We apologize for the inconvenience caused to you,the booking fee doesnt the glasses for the 3D .