SK Somerset Mall: Broken toilets and theatre seats-No conclusion after 3 months

<p>During the last 3 months I have on numerous occations approached SK regarding the state of toilet and theatre seat disrepair in Somerset Mall. I received one response and another after placing a review on Hellopeter. Both indicated that the matter was referred to the regional manager and branch manager.</p> <p>I have heard nothing more..........Did these "managers" get the messages? Was anything done?</p> <p>Customer service means meaningful and prompt feedback , SK's "response shows zero respect and is an example of how not to treat your customers. REALLY, REALLY TERRIBLE is all I can say, they are basically saying please do not come back. Well, we have not been back.</p>