HS
Harry S

1 reviews | Active since Feb 2015

07 Feb 2015, 17:19

SHOCKING Ster-Kinekor!

Shocking service from Ster-Kinekor. My girlfriend and I wanted to book to see a movie in the Sandton Prestige cinema this evening 07/02/2015 - tried to book via Ster-Kinekor's mobile site, failed with an error message. Tried thereafter on the website - no luck, same problem. I've booked movies many times online and know it wasn't an issue on my side. Called ticketline to book manually - put on hold for 5+ minutes and then randomly cut off. Called back, put on hold, cut off again. Called back a third time to file a complaint, put on hold and cut off. Impossible to get tickets from you guys, sad after frequenting you for a decade. Going elsewhere. Pull your act together Ster-Kinekor.

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply09 Feb 2015, 09:30
Official
Hello Harry_S,


Thank you for reporting this. We apologize for the inconvenience caused to you.

Your complaint has been forwarded to the relevant department who will revert back to you soon.

Regards,
Ster-Kinekor