JV
Jackie V

1 reviews | Active since Aug 2015

30 Jun 2017, 09:42

SHOCKING SERVICES

<p>Despite calling 5 times to the toll free "customer services"number I either get told they promise to come back to me or I get cut off. No response to my emails and no response to phone calls. </p> <p>No communication received in over 4 weeks. Absolutely shocking service. Why is my complaint not being dealt with? Case CAS-72930-D1C6D3 STK: ********** 001659</p>

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply23 Aug 2017, 12:04
Official

Dear Jackie

Thank you for taking your time to communicate with us. We have every desire to address your needs and provide the best solution available to resolve the issue at hand and as soon as possible. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.